Returns & Exchanges
At KK Mart, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure a smooth and transparent transaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original product packaging, ensuring all tags are attached and including a copy of your packing slip or order confirmation.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.